Professional bench repair for desktops and laptops. 24 years of hands-on experience. Drop it off, we'll talk through what it needs, and I'll get it back to you working properly.
My philosophy has always been that just because we can do something doesn't mean we should. No upsells, no scare tactics, no unnecessary work. Just honest diagnosis and professional repair on laptops and desktops — old and new.
Blue screens, won't boot, running slow, virus cleanup, hardware failures. Bring it in — I'll figure out what's wrong and what it'll take to fix it.
If you're getting ready to buy, use this handy buying guide. Not sure what you need? Let's talk before you spend money on the wrong thing.
Getting a new computer? I'll transfer your files, settings, and get you up and running without the headaches. Please review the pre-service checklist before bringing your machines in.
The single best upgrade for an aging computer. Swap that slow spinning drive for solid state and get years more life out of your machine.
First-level data recovery from failing drives and corrupted systems. Honest about what's recoverable and what isn't.
Keyboard or battery replacement. Check with me first to ensure your unit is serviceable.
RAM, storage, power supplies, screens (some models), GPUs, and network cards.
I've worked in the computer industry designing, diagnosing, and fixing computer systems and networks for 39 years. Every machine and every problem is different and your situation is unique, so I don't publish flat rates. Instead, we'll talk through your situation, discuss the problem, and I'll give you an honest estimate before I touch anything. Full disclosure, no surprises.
I'm selective about the work I take on, and I do this work because I enjoy it and our clientele. What I won't do is waste your time or mine.
My focus at Portable CIO is hands-on hardware repair — the stuff that comes through my shop door. For onsite visits, phone support, and remote-control sessions, I refer my clients to the folks at Lamorinda Technology. They've been providing trusted home and small business IT support in the East Bay since 1984, and I'm confident sending people their way.
If what you need isn't in my wheelhouse, it's probably in theirs.
Schedule with Lamorinda Technology →I started Portable CIO in 2001, providing IT services to businesses and residents throughout the East Bay. Over two decades, I've worked with everything from small office networks to enterprise infrastructure — and along the way, I never stopped enjoying the simple satisfaction of taking a broken computer and making it work again.
These days I'm focused on what I do best: hands-on repair work for the Alamo, Danville, San Ramon, and Walnut Creek communities. No managed services contracts, no monthly fees. Just experienced, professional repair when you need it.
Give me a call or send an email. I'll ask a few questions about what's going on and we'll figure out the best path forward.
Turnaround is typically a few business days depending on parts availability and workload. I'll give you a realistic timeline when we discuss your repair.