Technology Matters

Over the past several years a shift has occurred in the delivery of customer support, and I’m confident you have noticed. This article is for anyone who has purchased something expensive, had a...

What am I going to do with all of these photos? Like desktop documents and spreadsheets, my smartphone photos accumulate faster than I can deal with them. And, I lack the patience to cull, label,...

Like me, many people have large amounts of personal and business data, and they keep it on their laptops instead of storing it on servers that are backed up. There have been many times we’ve had to...

Have you noticed that you don’t see my staff or me driving around as much these days? It’s all about the technology we use now and how empowering it has become for both us and our clients. In the...